PRODUCT INFORMATION

To provide your customers with the finest services possible, your company must have the best software available running its system; software requiring minimal training and effort to use. GenSoft’s telecommunications billing software is fully integrated, PC-based, and runs on Windows 2000 platform. With GenSoft’s software you will be able to run all facets of your company from one start-up screen. We have designed our software so that many of the complexities are taken away from the user. The software is run by the customer and designed to meet their specific billing needs.

Several factors should be considered when comparing GenSoft’s solution to your current system. Do you have plans to expand your service offerings? If so, can your current vendor keep up with those changes in a timely manner? Is your current system completely integrated? GenSoft can answer these questions for you and enhance your current system. Make an informed decision and let GenSoft work for your company!

GENSOFT DEVELOPMENT OBJECTIVES
  • User assigned authority
  • Data integrity by controlling input requirements
  • Interfaced software products
  • End-user functionality
  • Ease-of-use and flexibility
  • Superior Customer Service

PROGRAM FEATURES

  • C-based, point-and-click system operating on a Windows 2000 server
    platform
  • Fully Integrated System including:
    • End-user Billing
    • Service Orders
    • Trouble Reporting
    • Central Office Plant System
    • Accounts Receivable
    • CABS
    • Patronage
  • Billing for multiple services and non-traditional communication services
    • LD
    • Paging
    • Voice Mail
    • Internet Services
    • Cable TV/Pay-Per View Billing
  • Billing Options
    • Service Bureau
    • In-House
    • Combination
  • Many reports are generated automatically
  • Ability to display multiple tables; meaning, more information is displayed per screen
  • Customer labels with CASS bar codes
  • Online Customer Care
  • A dedicated Account Representative assigned to each company
  • GenSoft’s Industry Presence as a member of several National, Regional,
    and State Associations to keep abreast of the ever-changing Telecommunications Industry
  • Archiving
  • Marketing
  • Mapping
  • Switch Provisioning